1. Introduction
These Terms of Service (“Terms”) govern your access to and use of the IllDoItApp platform, including the mobile applications, website (illdoitapp.com), and related services (collectively, the “Services”).
The Services are currently operated by Ivan Kniaziev.
IllDoItApp may, at its discretion, transfer or assign operation of the Services to a legal entity (including a company or corporate structure) in the future without prior notice, provided that such transfer does not materially affect user rights.
By creating an account or using the Services, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use the Services.
1A. Related Policies
The following policies form an integral part of these Terms and are incorporated by reference:
These documents are available on the IllDoItApp website.
By using the Services, you agree to all applicable policies.
In case of conflict, these Terms of Service shall prevail unless explicitly stated otherwise.
2. Eligibility
You must be at least 18 years old to use the Services.
By creating an account, you represent and warrant that:
- you are at least 18 years old;
- you have the legal capacity to enter into binding agreements;
- you will comply with all applicable laws while using the Services.
3. Marketplace Nature of the Platform
IllDoItApp is an online marketplace that connects users who wish to request services (“Employers”) with users who wish to provide services (“Executors”).
IllDoItApp does not perform the services listed on the platform. Executors are independent service providers and are not employees, agents, or representatives of IllDoItApp.
IllDoItApp facilitates task listings, communication between users, payment processing, and dispute workflows. Responsibility for performing services rests entirely with the Executor.
IllDoItApp is not a party to any agreement, contract, or transaction between Employers and Executors.
Executors are not employees, contractors, partners, or agents of IllDoItApp.
4. User Accounts
To use the Services you must create an account and provide accurate information including name, surname, email, password, and selected role.
You are responsible for maintaining the confidentiality of your account credentials.
IllDoItApp may suspend or terminate accounts that violate these Terms or applicable laws.
5. User Roles
Users may register as either:
- Employer – a user who posts tasks and pays for services.
- Executor – a user who applies for and performs tasks.
Each account is associated with a single role.
6. Tasks and Services
Employers may create tasks describing services they require.
Executors may apply to perform tasks.
Employers may review applications and select an Executor.
Tasks progress through system statuses including:
OPEN → PAYMENT_PENDING → APPROVED → IN_PROGRESS → SUBMITTED → DONE.
Certain tasks may be cancelled or disputed depending on platform rules.
6A. User Verification and Background Checks
Users interact with other users through the IllDoItApp platform.
While IllDoItApp may provide certain verification features, IllDoItApp does not guarantee the identity, reliability, qualifications, licenses, or background of any user.
IllDoItApp does not conduct comprehensive background checks unless explicitly stated.
Users are responsible for evaluating other users before engaging in tasks.
IllDoItApp shall not be responsible for the conduct, actions, or omissions of any user on the platform.
6B. Off-Platform Transactions
Users agree not to bypass or circumvent the IllDoItApp platform for the purpose of avoiding platform fees, protections, or dispute mechanisms.
After users connect through IllDoItApp, they must not arrange payments, agreements, or task execution outside of the platform if the connection originated from the platform.
Attempts to conduct transactions outside the platform may result in account suspension or termination.
6C. Task Legality and User Responsibility
Users are solely responsible for ensuring that any tasks posted, requested, or performed through the platform comply with all applicable laws and regulations.
IllDoItApp does not review all tasks before publication and does not guarantee that tasks posted by users are lawful.
Users agree not to post or perform tasks that violate any local, national, or international laws.
6D. Service Availability
IllDoItApp provides the Services on an “as-is” and “as-available” basis.
IllDoItApp does not guarantee that the Services will always be uninterrupted, secure, or error-free.
Temporary interruptions, maintenance periods, technical failures, or service outages may occur.
To the maximum extent permitted by law, IllDoItApp shall not be liable for losses resulting from temporary service interruptions or technical issues.
7. Payments
Payments on IllDoItApp are processed through Stripe.
When an Employer approves an Executor, a payment process begins. IllDoItApp may temporarily hold payments through Stripe infrastructure until task completion conditions are satisfied.
IllDoItApp does not store full credit card numbers or CVV information.
7A. Payment Amount Transparency
The amount displayed within the IllDoItApp platform prior to payment may include estimated fees and calculations.
The final amount charged to the Employer is determined by Stripe at the moment of payment and may differ from the estimated amount displayed within the platform due to:
- payment processing fees;
- currency conversion or rounding differences;
- payment method-specific adjustments;
- Stripe calculations and applicable charges.
By proceeding with payment, the Employer agrees to the final amount presented in the Stripe payment interface.
7B. Stripe Terms and Connected Accounts
By using payment features of the Services, users agree to be bound by Stripe’s terms and conditions, including:
- Stripe Services Agreement
- Stripe Connected Account Agreement
Stripe is the payment service provider responsible for payment processing, transfers, and payouts.
IllDoItApp is not responsible for Stripe’s decisions, compliance requirements, or account actions.
8. Platform Fees
IllDoItApp may charge service fees to Employers and/or Executors.
The amount and structure of such fees may change from time to time depending on jurisdiction, payment provider requirements, or operational needs.
9. Escrow and Payout Mechanics
When an Employer approves an Executor for a task, a payment authorization is created using Stripe.
Funds are processed and may be held within Stripe infrastructure until task conditions are satisfied.
Once the task is confirmed as completed, the platform initiates payout procedures to the Executor’s connected Stripe account according to Stripe Connect rules.
IllDoItApp does not directly hold user funds. All payment processing and settlement occurs through Stripe.
9A. Payouts to Executors
Once a task is completed and confirmed, IllDoItApp may initiate payout procedures to the selected Executor through Stripe Connect.
Payouts are subject to the following conditions and processes:
9A.1 Conditions for Payout
A payout to an Executor may only be initiated when all of the following conditions are satisfied:
- the Employer has confirmed task completion;
- the task status has been marked as completed (“DONE”) within the platform;
- the related payment has been successfully processed and confirmed by Stripe;
- no active disputes, refunds, or payment restrictions apply to the task;
- the Executor has a valid and fully configured Stripe connected account.
If any of the above conditions are not met, payout may be delayed, restricted, or not initiated.
9A.2 Executor Account Requirements
Executors are required to connect and maintain a valid Stripe account in order to receive payouts.
The Executor is solely responsible for:
- completing all onboarding requirements required by Stripe;
- providing accurate identity, tax, and banking information;
- maintaining eligibility for payouts (including account verification and compliance checks).
IllDoItApp does not control or guarantee approval of Stripe accounts.
If an Executor’s Stripe account is incomplete, restricted, or disabled, payouts may fail or be withheld.
9A.3 Payout Processing and Timing
Payouts are initiated through automated background processes once all conditions are met.
Actual receipt of funds depends on Stripe and the Executor’s bank or payment provider.
IllDoItApp does not control:
- payout processing times;
- banking delays;
- currency conversion timing;
- availability of funds in the Executor’s account.
Payouts may be subject to delays imposed by Stripe, financial institutions, or regulatory requirements.
9A.4 Fees and Deductions
Payments processed through the platform may include the following components:
- task reward (base amount defined by the Employer);
- platform service fees charged to Employers and/or Executors;
- payment processing fees charged by Stripe.
Stripe processing fees may be estimated and included in the total amount charged to the Employer. Final amounts may vary slightly due to rounding, currency handling, or payment provider adjustments.
Executor payouts may be reduced by applicable platform fees as defined by IllDoItApp.
9A.5 Stripe as Payment Provider
All payments and payouts are processed exclusively through Stripe.
IllDoItApp does not:
- hold user funds directly;
- operate as a financial institution;
- provide escrow services outside of Stripe infrastructure.
All fund handling, transfers, and settlement operations are governed by Stripe’s terms and systems.
9A.6 Failed or Delayed Payouts
Payouts may fail or be delayed due to reasons including, but not limited to:
- missing or invalid Stripe account information;
- incomplete onboarding or verification requirements;
- Stripe account restrictions or compliance checks;
- failed transfer attempts;
- technical errors or service interruptions;
- invalid or missing transaction data;
- currency-related issues;
- actions taken during dispute resolution;
- refund processing or payment reversals.
In such cases, IllDoItApp may:
- retry payout operations;
- mark the payout as failed;
- require manual review or intervention.
IllDoItApp does not guarantee successful payout in all circumstances.
9A.7 Disputes and Payout Impact
If a dispute is opened for a task:
- payout may be delayed or suspended until resolution;
- payouts may be adjusted based on dispute outcomes;
- full or partial refunds may be issued to the Employer;
- payouts to Executors may be reduced, withheld, or canceled.
Payouts are only finalized when dispute procedures are completed and settlement conditions are met.
9A.8 No Guarantee of Instant or Guaranteed Payments
IllDoItApp does not guarantee:
- immediate payout after task completion;
- fixed payout timelines;
- uninterrupted payment processing;
- successful transfer of funds in all cases.
Users acknowledge that payment and payout operations depend on third-party systems and external factors beyond IllDoItApp’s control.
9A.9 Taxes and Financial Responsibility
Executors are solely responsible for determining, reporting, and paying any taxes, duties, or other governmental charges applicable to payments received through the platform.
IllDoItApp does not provide tax advice and is not responsible for any tax obligations of users.
9A.10 Responsibility Disclaimer
To the maximum extent permitted by law, IllDoItApp shall not be liable for:
- delays in payouts;
- failed or rejected transfers;
- financial losses caused by third-party payment providers;
- actions taken by Stripe or financial institutions;
- compliance restrictions, account limitations, or regulatory enforcement affecting payouts.
Executors are responsible for ensuring that their payment accounts are properly configured and capable of receiving funds.
9A.11 Payment Session Expiration
Payment sessions may expire if the Employer does not complete the payment within a specified time period.
If a payment session expires:
- the task may return to an open state;
- the selected Executor may be unassigned;
- a new payment process may be required.
IllDoItApp is not responsible for expired payment sessions or any resulting changes in task availability.
10. Cancellations
Tasks may be cancelled under certain conditions.
Employers may cancel tasks before work begins.
Executors may cancel tasks depending on task status and platform rules. Certain cancellations may automatically trigger dispute review procedures.
11. Dispute Resolution Procedure
If a disagreement arises between users regarding a task, a dispute may be opened.
Disputes may be initiated by users or automatically triggered by platform rules.
Disputes are reviewed by IllDoItApp administrators or moderators who evaluate task history, messages, attachments, and other evidence submitted by both parties.
Possible outcomes include:
- task completion confirmation,
- cancellation,
- partial refund,
- rework requirements.
IllDoItApp provides dispute resolution assistance but does not act as a court of law or legal arbitrator.
12. User Content
Users may upload content including profile information, images, task descriptions, chat messages, audio messages, and reviews.
By submitting content, users grant IllDoItApp a non-exclusive license to store, process, and display such content for the purpose of operating the Services.
13. Prohibited Conduct
Users must not:
- violate applicable laws,
- post fraudulent tasks,
- harass or threaten other users,
- bypass platform payment systems,
- distribute spam or malicious content,
- upload illegal or harmful material.
13A. Prohibited Services and Illegal Activities
Users are strictly prohibited from using the Services to request, offer, promote, or perform any illegal, harmful, or prohibited activities.
Prohibited activities include, but are not limited to:
- prostitution, escort services, sexual services, or any adult-oriented services
- production, distribution, or promotion of pornographic or sexually explicit content
- human trafficking, exploitation of individuals, or illegal labor practices
- sale, purchase, transportation, or distribution of illegal drugs or controlled substances
- sale or distribution of illegal weapons or ammunition
- fraud, scams, identity theft, or financial exploitation
- hacking, unauthorized access to systems, or other cybercrime activities
- violence, harassment, threats, or intimidation
- any activity involving minors in illegal, exploitative, or sexual contexts
- any activity that violates local, national, or international laws
IllDoItApp reserves the right to immediately remove tasks, suspend accounts, and take appropriate action if prohibited activities are suspected.
14. Liability for Services and Property Damage
Executors are independent service providers and are solely responsible for the services they perform.
IllDoItApp does not supervise, direct, or control how services are performed by Executors.
If property damage, loss, or personal injury occurs during the performance of a task, responsibility lies with the users involved in the task.
IllDoItApp is not responsible for damages caused by Executors or Employers during task execution.
Users agree that IllDoItApp only facilitates communication, task matching, and payment processing between parties.
To the maximum extent permitted by law, IllDoItApp shall not be liable for:
- property damage
- personal injury
- loss of property
- service errors or negligence by Executors
Users are responsible for verifying qualifications, licenses, and insurance where required for certain types of work.
IllDoItApp does not guarantee that Executors carry insurance or professional certifications unless explicitly stated.
15. Fraud, Abuse, and Payment Reversals
IllDoItApp reserves the right to investigate suspected fraud, abuse, or manipulation of the platform.
Accounts may be suspended and transactions reversed where fraudulent activity, payment abuse, or violation of platform rules is detected.
15A. Chargebacks and Payment Disputes
Users agree not to initiate unjustified chargebacks, payment reversals, or disputes through their payment provider.
If a user initiates a chargeback without valid grounds:
- IllDoItApp may suspend or terminate the user’s account;
- IllDoItApp may recover any owed amounts through legal or collection actions;
- access to the Services may be permanently restricted.
Users acknowledge that initiating fraudulent or abusive chargebacks may result in financial liability.
16. Suspension and Termination
IllDoItApp may suspend or terminate accounts at its sole discretion for violations of these Terms, suspected fraud, or misuse of the Services.
17. Indemnification
You agree to indemnify and hold harmless IllDoItApp and its operator from any claims, damages, liabilities, costs, or expenses arising from your use of the Services or violation of these Terms.
18. Limitation of Liability
IllDoItApp provides a marketplace platform and does not guarantee the quality, legality, or safety of services performed by Executors.
To the maximum extent permitted by law, IllDoItApp shall not be liable for indirect, incidental, or consequential damages arising from the use of the Services.
18A. Force Majeure
IllDoItApp shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including but not limited to:
- failures of third-party services (including Stripe);
- banking system outages;
- network or infrastructure failures;
- governmental actions or regulatory restrictions;
- natural disasters or other unforeseen events.
19. Account Deletion
Users may request account deletion through the application.
Account deletion may involve anonymization rather than permanent deletion of historical records where required for legal or operational reasons.
20. Governing Law and Arbitration
These Terms are governed by the laws of Romania.
Any disputes arising from the use of the Services shall be subject to the jurisdiction of competent courts in Romania unless otherwise required by applicable law.
21. Contact
Operator: Ivan Kniaziev
Email: [email protected]
Website: https://illdoitapp.com