Security
IllDoItApp is built with security and trust at the core. This page outlines how we protect infrastructure, payments, data, and how we handle disputes and moderation.
Infrastructure
Our systems run on modern, reliable infrastructure with operational alerting, monitoring, backups, and incident response. Administrative access is protected by two-factor authentication, with role-based controls and access review where relevant.
Payments
Payments are processed through the platform using Stripe. We do not store full card numbers or CVV. Payment outcomes follow the task lifecycle and payout rules. Payments are processed through a third-party payment provider. See our Refund Policy and Terms of Service for details.
Data protection
Personal data is handled according to our Privacy Policy. We use appropriate technical and organizational measures to protect data in transit and at rest. Access is limited and audited where relevant.
Dispute handling
Complex and uncertain disputes are reviewed by people with access to task history, messages, and available evidence. Supported workflows include cancellations, full refunds, partial refunds, and provider payment outcomes under our policies.
Moderation
AI screens task content and media. A user's first task and custom tasks are checked, while uncertainty, sensitive context, and complex cases escalate to human moderation. We may suspend or terminate accounts that violate our Terms or pose risk.