1. Overview
This Dispute Resolution Policy explains how disagreements between users of IllDoItApp are handled.
2. When Disputes Can Be Opened
Disputes may be opened when a disagreement occurs regarding task completion, task quality, cancellation, or payment outcomes.
3. How to Open a Dispute
Disputes may be initiated directly through the IllDoItApp platform when permitted by task status.
In certain situations the platform may automatically open a dispute based on system rules.
4. Evidence Submission
Both parties may submit supporting evidence, including:
- messages
- photos or attachments
- task history
- location data when relevant
5. Review Process
Disputes are reviewed by IllDoItApp moderators or administrators.
Moderators evaluate available evidence and determine the appropriate resolution.
6. Possible Outcomes
A dispute may result in:
- confirmation of task completion
- cancellation of the task
- full refund
- partial refund
- requirement to redo the task
Dispute outcomes may affect payment processing, refunds, and payouts as described in the Terms of Service.
7. Final Decision
Decisions made by platform moderators are final for the purposes of resolving disputes within the IllDoItApp platform.
7A. Dispute Decision Limitations
Dispute decisions are based on available information and may involve subjective judgment.
IllDoItApp does not guarantee:
- complete accuracy of evidence;
- fairness perceived by all parties;
- recovery of losses.
Decisions are final within the platform and may not be subject to appeal.
8. Contact
For dispute related questions contact:
Email: [email protected]
Website: https://illdoitapp.com